The Company is seeking an Assistant Vice President for its Digital Platform. The successful candidate will be tasked with independently driving new initiatives, enhancements, and projects across its consumer digital platforms. This includes end-to-end ownership of product vision, strategy, and delivery for digital banking, wealth, and operational excellence solutions. The role is pivotal in aligning with the overall digital banking and product enablement roadmap, with a strong focus on enhancing customer experience, improving operational efficiency, and supporting business growth. Key responsibilities for the role include analyzing and managing business requirements, guiding team members, preparing approval and governance papers, and ensuring operational support within stipulated SLAs. The ideal candidate will play a significant role in the company's digital transformation, expanding self-service capabilities, streamlining digital journeys, and reducing reliance on traditional banking channels. Strong communication, stakeholder management, and deep analytical thinking are essential, as is the application of design thinking principles to deliver high-adoption digital experiences across banking and wealth products. The role demands a proactive approach to resolving delivery and production challenges and a commitment to driving innovation through automation and process redesign.

Hiring Company

CIMB BANK BERHAD