The Company is seeking an Associate Vice President for Site Reliability Engineering Operate. The successful candidate will be the first line of support for production incidents and service disruptions, executing recovery procedures and ensuring operational alerts are managed within defined SLAs. This role requires active participation in major incident management to minimize business impact, as well as the development of domain knowledge to support multiple applications and services. The AVP will also be responsible for driving adherence to operational procedures, contributing to operational reporting, and promoting a culture of ownership and operational discipline. Applicants must have a minimum of 5 years' experience in application support, production support, or related technology operations functions, with a strong background in supporting mission-critical applications in a large-scale enterprise environment. The role demands a willingness to work on shifts, weekends, public holidays, or on-call rotations. Knowledge of Linux, Unix, databases, middleware, or cloud technologies is essential, with a preference for candidates who have a good understanding of payments business processes. Strong IT Service Management skills and experience with application monitoring and operational tooling are also required. The ideal candidate will have a good understanding of application architectures, middleware, databases, cloud technologies, and distributed systems.

Hiring Company

DBS Bank