The Company is seeking a Senior L3 Application Support Engineer - Assistant Vice President to join their team. The successful candidate will be a seasoned professional with a strong background in application support, including the development of new techniques and the improvement of processes within the function. This role requires an in-depth understanding of how various areas integrate and contribute to the overall business objectives. The Senior L3 Application Support Engineer will be responsible for providing technical and business support for users, maintaining application systems, and managing their operating environments to ensure stability, quality, and functionality. Additionally, the role involves driving efficiency and effectiveness improvements, as well as participating in application releases and post-implementation analysis. Applicants should have 8-12 years of experience in an application support role, with a proven track record in installing, configuring, and supporting business applications. Advanced technical skills, including experience with programming languages, are essential. The role demands strong analytical, communication, and problem-solving skills, as well as the ability to work with minimal supervision and make independent decisions. The Senior L3 Application Support Engineer will also be expected to mentor and coach junior team members, act as a liaison between users and technology groups, and ensure that essential procedures and operating standards are followed. A Bachelor's degree or equivalent experience is required, and the candidate should be adept at managing multiple tasks and prioritizing effectively.

Hiring Company

Citi