The Company is seeking a Channel Operations leader to drive the engagement, retention, and operational excellence of its Channel Partners. The successful candidate will be responsible for budget planning, staffing strategy, and client success initiatives. This role requires a deep understanding of benefits administration, a highly collaborative and customer-centric mindset, and the ability to thrive in a fast-paced, entrepreneurial environment. The Channel Operations leader will also be tasked with managing and coaching a team to ensure they meet and exceed performance objectives, as well as serving as a strong advocate for Channel Partners to enhance their success and adoption of the platform. Applicants for this role at the company should have a Bachelor's degree in a relevant field or an equivalent combination of education and experience. Essential skills include strong executive presence, excellent communication, and the ability to influence both clients and senior stakeholders. The ideal candidate will have a proven track record of building trusted relationships with partner organizations and driving operational excellence. Familiarity with industry standards and regulations, as well as experience with Salesforce and a background in SaaS product support, are also desirable. The role demands a leader with a strategic mindset, capable of driving the adoption of AI, automation, and technology-enabled transformation to ensure the continued growth and development of Channel Partners.

Hiring Company

bswift